FAQ

Questions before you order?

Sizing, print durability, production times, returns, and how to reach a human. If the answer is not here, email support and we will get back within a business day.

What kind of shirts are these and how do they fit?

Every ShirtPost tee is a soft, mid-weight 100% cotton crewneck in a unisex cut. Standard tees ring up at $18 and run true to size; premium tees are $24 in a slightly heavier, more tailored fit. Order your usual size for a relaxed fit, or size up for an oversized streetwear look — most customers stay with their normal tee size.

How are the designs printed, and will they hold up in the wash?

Designs are printed with DTG (direct-to-garment) ink that soaks into the cotton fibers, then heat-cured for a soft feel and long-lasting color. Inside-out wash on cold, tumble dry low, and your shirt will look new for years. No peeling, no cracking, no plastic sticker feel.

How long does production and shipping take?

Production usually takes 2–4 business days because every shirt is printed on demand. US shipping adds another 3–7 business days, so most US orders arrive in 5–11 days total. You will get a tracking link by email the moment your order ships, and expedited shipping is available at checkout.

What is your return and exchange policy?

If a shirt arrives misprinted, damaged, or with a defect, we will reprint and reship it free of charge, or refund you in full — just send a photo within 14 days of delivery. Sizing exchanges are easy: order the new size and we will swap the original once it is on its way back. Because every shirt is printed to order, we cannot accept returns for buyer's remorse on the wrong size or color.

How do I contact support before or after I order?

Email support@shirtpost.polsia.app and a real human will get back to you within one business day. You can also reply directly to any order or shipping email and it will land in the same inbox. We answer sizing questions, order changes, defect reports, and "where is my shirt?" — the boring middle of the order is the part we care about most.

Still have questions?

Email support@shirtpost.polsia.app and a real human will reply within a business day.

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